Independent operator
New York Urban is an independently owned and operated city guide. We are not affiliated with, endorsed by, sponsored by, or operated by the City of New York City, NYC.gov, any New York City or New York State agency, or any other government entity, department or official body.
Informational references only
References to government programs, agencies, permits, services or officials (such as NYC 311 or the Official government directory) are provided for general informational purposes only, to help you find what you need faster. They do not imply any partnership, authorization or official relationship.
Convenience links to official services
Where we link to government websites, portals or phone numbers, those links are provided purely for your convenience. We do not control, operate or maintain those third-party services, and we are not responsible for their content or availability.
Payments only through official channels
We never process payments for government fines, fees, permits, taxes or services. Any such payment must be made directly through the relevant official government website or office — never through this site.
Permits and licenses via official agencies only
We do not issue, process, or guarantee permits, licenses or approvals of any kind. All permit and licensing matters must go through the appropriate official government agency.
Verify emergency and official notices independently
Always verify emergency alerts, closures, safety notices and other time-sensitive official communications directly with the issuing government agency or official emergency channel before acting on them. In an emergency, call 911.
Government information can change
Laws, regulations, program details, hours and contact information maintained by government bodies change frequently and without notice to us. We make reasonable efforts to keep referenced information current but cannot guarantee it reflects the latest official position.
No control over third-party services
We have no control over, and assume no responsibility for, the content, policies, security or practices of any third-party or government website, app or service referenced or linked from this site.
